Return Policy/Privacy Policy

Return Window:

We accept returns for items purchased within 3 days of delivery date.
Condition:

Items must be unused, in original packaging, and in sellable condition to be eligible for a refund.
Initiating a Return:

To initiate a return, please contact us at [email protected] with your order number and reason for return.
Shipping Costs:

Buyer is responsible for return shipping costs unless the item is damaged or incorrect upon arrival.
Refunds:

Once we receive the returned item, we will process a full refund to the original payment method, excluding original shipping costs.

Please contact us if you have any questions regarding our return policy."

Privacy Policy for Scale Life RC

Effective Date: 4/5/2026

1. Introduction
Scale Life RC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, purchase our merchandise (such as Scale Life RC Velcro Rubber Patches), or interact with us at events.

2. Information We Collect

Personal Information: We collect details you provide directly, such as your name, shipping address, email, and phone number when you make a purchase or contact us.
Payment Data: Transactions are handled through secure third-party processors. We do not store full credit card numbers on our servers.
Usage Data: We may automatically collect your IP address, browser type, and pages visited to improve our site’s performance.
Cookies: We use cookies to remember your cart items and analyze site traffic.

3. How We Use Your Information

To process and ship your orders for RC gear and merch.
To send order updates and answer technical support questions.
To send promotional emails about new product drops (only if you opt-in).

4. Data Sharing
We do not sell your personal data. We only share information with trusted partners necessary to run our business, such as:

Shipping Carriers: (e.g., USPS, UPS) to deliver your gear.
Payment Processors: To securely handle your transactions.
Legal Requirements: If required by law or to protect our rights.

5. Your Rights and Choices

Opt-Out: You can unsubscribe from marketing emails at any time using the "unsubscribe" link.
Access & Deletion: You may request to see or delete the personal data we hold about you by contacting us at [Insert Contact Email].

6. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children.

7. Contact Us
For any questions regarding this policy, please reach out to:
Scale Life RC
[email protected]